A plant, a timeless gift, bringing joy, growth, and a touch of nature to the lives of your cherished family and friends
Frequently Asked Questions (FAQ)
1. About Our Plants
🪴 Are your plant real or artificial ?
- Our plants are 100% real and carefully grown to ensure quality.
🪴Do the plant come with pot ?
- Yes! All our plants come with a pot and matching pot plate, as shown in the photos.
🪴Can I choose the pot color?
- Yes! You can select the colour that shown in catalogue. (subject to availability)
🪴How do I care for my plant?
- Each order comes with plant care tips and we will share it after delivery is completed.
2. Ordering & Payment Method
🪴 How to make order and payment?
- Browse our plant catalog and message us on WhatsApp to place an order.
🪴 What payment methods do you accept?
- We accept bank transfer (Public Bank), and we will share payment details upon order confirmation
3. Delivering
🪴 Where do you deliver?
- We deliver within KL & Selangor, with free delivery for orders RM100 & above. Additional charges apply for out-of-coverage areas (e.g., Selangor outskirts).
🪴 How long does delivery take?
- Orders are typically delivered within 5 to 7 days. We will inform you one day in advance.
🪴 Can I schedule my delivery?
- Yes! Let us know your preferred delivery date, and we’ll do our best to arrange it.
🪴 What if my plant is damaged during delivery?
-We take extra care in packaging, but if your plant arrives damaged, please contact us within 24 hours with photos, and we will assist you accordingly.
4. Gifting Services
🪴 Personalized Message Cards
- Include a complimentary card where customers can add a custom message to make their gift extra special.
🪴Occasion-Specific Decorations
- Customize the gift for occasions such as birthdays, anniversaries, or festive seasons with toppers.
🪴Do you offer custom gift packaging?
- Yes! Our gift packaging includes a gift bag, perfect for special occasions!
5. Corporate & Bulk Orders
🪴 Do you cater to corporate or bulk orders?
- Yes, we provide corporate gifting and bulk order services. Contact us for special pricing and arrangements.